Lead Supervisor

Direct Shine Indonesia · 📍 Badung, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 26.000.000 per month

Direct Shine Indonesia is looking for a Lead Supervisor to join our team in Badung, Bali. In this role, you will be responsible for overseeing daily operations, ensuring the highest standards of service and customer satisfaction. You will work closely with our team to maintain a positive and productive work environment.

As a Lead Supervisor, you will have the opportunity to develop your leadership skills and contribute to the growth of our company. We offer a competitive salary and benefits package, including health insurance, performance bonuses, and professional development opportunities.

If you are a highly motivated and experienced professional with a passion for customer service, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Tanggung Jawab:

  • Oversee daily operations and ensure smooth workflow
  • Monitor team performance and provide coaching and support
  • Maintain high standards of service and customer satisfaction
  • Manage schedules and staffing to meet business needs
  • Handle customer complaints and resolve issues effectively
  • Ensure compliance with company policies and procedures
  • Conduct regular team meetings and provide feedback
  • Assist in training and developing new team members

    • 🎓 Kualifikasi & Syarat

    Kualifikasi:

  • Bachelor's degree in Business Administration, Human Resources, or related field
  • Minimum of 3 years of experience in a supervisory or management role
  • Strong leadership and communication skills
  • Proven track record of managing teams and improving performance
  • Experience in the hospitality or customer service industry is a plus
  • Fluent in English and Bahasa Indonesia
  • Ability to work well under pressure and meet deadlines
  • Valid driver's license and reliable transportation

    • 🛠️ Keahlian

    LeadershipCommunicationTeam ManagementCustomer ServiceProblem-SolvingTime ManagementTraining and Development
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