Outbound Telemarketing Specialist (Remote - Bali)

Join Cafisglobal Inc., a dynamic and innovative leader in financial technology solutions, as our next Outbound Telemarketing Specialist based in Bali, Indonesia. In this remote, full-time role, you will play a pivotal part in driving our customer acquisition and retention efforts. As an Outbound Telemarketing Specialist, you will be responsible for reaching out to potential clients, answering inquiries, and guiding them through our financial products and services. This is a great opportunity to leverage your telemarketing skills in a cutting-edge industry.

At Cafisglobal Inc., we are committed to fostering a collaborative and inclusive work environment. We value our employees' growth and development, offering training and mentorship programs to help you excel in your role. With a strong focus on innovation and customer satisfaction, Cafisglobal Inc. is the perfect place to build a rewarding career.

📋 Tanggung Jawab Pekerjaan

• Conduct outbound calls to potential clients, answering inquiries and guiding them through our financial products and services.
• Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
• Track and report on call outcomes, customer feedback, and sales performance using CRM tools like Salesforce.
• Stay up-to-date with industry trends and financial regulations to provide accurate and valuable information to clients.
• Collaborate with the sales and marketing teams to achieve shared goals and targets.
• Provide excellent customer service, ensuring a positive and professional experience for all clients.
• Participate in team meetings and training sessions to continuously improve skills and knowledge.
• Adhere to company policies and procedures, ensuring compliance with all relevant regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in outbound telemarketing or customer service roles.
• Proficient in using CRM tools like Salesforce or HubSpot.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Strong organizational skills and the ability to manage multiple tasks and priorities effectively.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with financial products and services is a plus.
• Fluency in both English and Indonesian languages is required.

🛠️ Keahlian

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